Business Process Redesign (BPR)

What it is

Also known as Business Process Reengineering, BPR is a radical redesign of an existing process for the purpose of achieving major improvements in performance and/or cost effectiveness.

What results can I expect?

When properly implemented, BPR will result in major improvements in:

How do I know if it will help me?

If your are satisfied with the performance or cost effectiveness of your current process, BPR may be approach to use. Examples might be:

How does it work?

BPR takes a detailed look at each of the steps needed to perform the process, utilizing the expertise of the people actually doing the work. By mapping out the process, a few "value added" steps are identified, which absolutely essential to accomplish the work. A new process is then designed, focusing on performing the "value added" steps while eliminating as many of the other steps.


If done wrong, BPR will not only fail to achieve the needed results, but can cripple the organization. Some of the common mistakes include:

The EurekaResults difference

Our approach to BPR melds some of the best western thinking with the powerful lean approaches found in the Toyota Production System. This approach is available in a one week Kaizen Breakthrough Event format.


Web Links

>BPR OnLine Learning Center

>Business Process Reengineering (various links)

>Directory of Process Modeling and Business Process Reengineering (BPR) Resources

>List of BPR tools


Process Mapping : How to Reengineer Your Business Processes by V. Daniel Hunt, Daniel V. Hunt

Best Practices in Reengineering: What Works and What Doesn't in the Reengineering Process by David K. Carr, Henry J. Johansson

Beyond Reengineering : How the Process-Centered Organization Is Changing Our Work and Our Lives by Michael Hammer

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